I am a fan and client of Aweber. It is merely my preference. It is easy to control, it helps me to stay organized and to manage my email campaigns from one great location. For the purpose of conversation, here I’ll talk about autoresponders in general as a business support to your online marketing plan.
Email marketing is considered the second most powerful online marketing strategy. It is a style of direct marketing which employs the use of e-mail as a method of communicating business information straight to a target market for the purpose of:
- Promoting your business to appeal to new customers
- Continuous marketing of new offers to existing customers to sway them for instant or repeat purchase
- Public relations to keep in contact with your customer base in order to enhance customer loyalty and build commercial relationships
- Advertising to other businesses
Because email communications are vital in maintaining and building up customer relations and bringing about appropriate customer responses, an email campaign is indispensable in any internet-based business. It is with the add-on support of a reliable autoresponder that any email campaign can be made strategic and productive.
An autoresponder is an automated email messaging response system. Any successful online marketer is proof that an autoresponder is one of the most valuable online marketing tools. For the most part, an autoresponder lends you a hand in responding to business inquiries in a timely manner by sending out a pre-set message programmed to appropriately reply to the specific email message received.
On the whole, an autoresponder becomes an automated version of you as you can program it to help you out in growing your business in any of these ways:
COLLECT AND BUILD UP YOUR LIST OF CONTACTS
“The money is in the list,” this is what all successful online marketers will declare. A subscriber emailing list containing vital contact information is your real gold mine because therein lies any number of potential leads that, in
time, can turn into actual buying customers. Autoresponders are programmed to allow you to collect your website visitors’ contact details by generating sign-up forms on your blogs or websites. Some types of autoresponders have built-in mailing lists all set to give out your business information to a wide range of potential customers. However, an opt-in mailing system, where a website visitor fills in a sign-up form and gives out his contact details of his own free will, is more targeted to those specific customers who are truly interested in your business as they have voluntarily allowed you to send them those emails.
SELLING AND FOLLOW UP
Your autoresponder software can be programmed to send a sequence of preset email messages from you to pre-sell your business, do the actual selling part and follow-ups since people who have opted-in to your mailing list are already conditioned to receive any business information from you. With their permission, this is where you can directly introduce pieces of details about your products and services and promotional offers, send out information on pricing, industry news, product reviews, killer offers available for a period of time that are strategically pre-arranged to inform, intensify interest, and then persuade to buy. Be careful not to bombard prospects with a barrage of sales ads that may exasperate them. Space out your emails strategically; mix up sales pitches with helpful and useful information. Remember to always make a visit to your site and buying in your site easy and quick. State in your emails definite instructions and exact links to your webpage to send them exactly to where you want them to focus on your next call to action. When a sale has been made, remember to send out an email to confirm orders and shipments and to convey your thanks.
PUBLIC RELATIONS
Keeping in touch with long-time customers through regular emails promotes customer loyalty and repeat sales. Set your autoresponder to send out a series of communications to regularly and continually provide loyal customers your valuable advice and information on related topics. Distribute email articles or newsletters or information about new products, new promotional offers with great discounts, and changes in your product price list.
REPUTATION MANAGEMENT TOOL
Use your autoresponder to email customer survey forms to gather customer feedback responses. You can pre-program it to correctly send out the corresponding reply to deal with any negative customer reaction or send out your appreciation to a positive customer opinion.
MEASURE EFFECTIVITY OF YOUR EMAIL MARKETING CAMPAIGN
Autoresponder software comes with tracking tools and reports that aid you in measuring your overall email marketing campaign. It makes it easy to track your subscribers’ activity through bounced messages, unsubscribe requests, read receipts, click-throughs and by generating statistics that show how many people really view or open your email messages. This way you get a complete picture of subscriber demographics, which part of your email marketing plan is working and which need to be improved so you can continue fine-tuning your strategy to wholly provide for your customer wants and needs.
Imagine getting all these business tasks done while you’re asleep, on vacation, attending to some other important part of your life, or even managing several other online businesses? It duplicates you and you absolutely can’t do without one…no question that an autoresponder is a priceless tool, you can’t put a price tag on a worthy assistant.

March 9th, 2010
Jason Grilli
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